Ensure Your Security Systems
Maintain Proper Communication
Action Required. 3G/GSM and CDMA are being retired. Convert your business security systems today.
3G/GSM and CDMA are being retired
Legacy systems such as 3G/GSM and CDMA are being retired by cellular providers in 2022 as they transition to LTE communication devices. As your trusted security partner, we at STANLEY Security want to provide you with the best options for upgrading your system to avoid loss of communication with our monitoring center when this transition occurs.
Your fire and/or intrusion system may use one of the systems being retired. If so, you will need an LTE communicator for your signals to be received at our monitoring station after retirement of these legacy systems, starting as early as February 2022.
If you choose not to upgrade your cellular radio to LTE communication, you will lose all cellular communication with our monitoring center once 3G/ GSM and CDMA are retired. To avoid this outcome, please reach out to us immediately.
Call STANLEY Security at 1.866.214.6529 to speak to a security consultant about the best options or provide your information below and someone will be in touch to discuss next steps.
3G/GSM and CDMA Sunset
To give you a better understanding of what this means to you, we put together a list of FAQs related to the upcoming 3G/GSM and CDMA network sunset to help you ensure your business security system's connectivity.
In an effort to invest and improve their networks, cellular carriers are transitioning all communication devices to LTE communication and will no longer support (i.e. will retire or sunset) 3G communication technology (3G/GSM and CDMA). This cellular technology is used with our fire and/or intrusion systems to communicate with our monitoring center. That's why your device must be upgraded to an LTE communication device to avoid loss of communication with our monitoring center.
If you received an email, letter, or call from STANLEY Security about your 3G/GSM and CDMA system, it is very important to take immediate action and connect with us. We will need you to get your security system updated as soon as possible to ensure continued cellular communication of your fire and/or intrusion alarm system with our monitoring center.
Call 1.866.214.6529 to speak to a consultant who can provide you feedback on the best options for your system.
We recommend that you take immediate action to contact us to ensure continue cellular communication of your fire and/or intrusion alarm system with our monitoring center. Cellular carriers are transitioning all communication devices to LTE communication and will no longer support 3G/GSM and CDMA communication technology in 2022.