Monitoring Center Opportunities Build your customer service skills and gain valuable work experience. Join our team as a Call Center Dispatcher today. Jump To... Overview Your Impact Hot Opportunities APPLY NOW Job Opportunities in our Alarm Monitoring Centers The world is changing. Protecting what matters most has never been more important. Come help us build a safer, healthier and more efficient world as a Call Center Dispatcher. No experience? No problem! We are ready to train people who have a positive attitude, customer-first mentality and can remain calm under pressure. We have morning, daytime, and overnight shifts available! We are also able to make accommodations to your shift for those people who are caring for children or family members, or students juggling difficult schedules! Here's how you can make an impact as a Call Center Dispatcher: Responding to, and processing, incoming alarm signals via computer and telephone Answering incoming customer calls while providing excellent customer service to each caller using professional telephone etiquette Processing and responding to customer emails using Microsoft Outlook, telephone and by fax machine Monitoring incoming alarm signals. This will typically include telephone calls to customers, police & fire authorities Documenting all calls made in response to alarms and create reports anytime a call is made to a police or fire department Creating service tickets when requested by the customer or in response to a received signal from an alarm system Apply Now Our Call Center Dispatchers are the first line of defense for our customers who rely on our security systems to keep their businesses safe. Join our team of protectors! Memphis, TN Apply Now Lacey, WA Apply Now Plymouth, MN Apply Now STANLEY Security is a division of Stanley Black & Decker Driven by a commitment to serve the builders, makers and protectors of the world. In addition to STANLEY Security, Stanley Black & Decker operates the world’s largest tools and storage business, a leading engineered fastening business, oil & gas and infrastructure businesses. Stanley Black & Decker’s vision is to empower and inspire the makers and creators who shape the world around us.