Empowering experience through

seamless security
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overture
Meet our hero

A landmark building with deep community roots

The historic Hilbert Circle Theatre is home to one of the nation’s
most renowned musical ensembles: the Indianapolis Symphony Orchestra (ISO).

Built in 1913, the Hilbert Circle Theatre is an architectural gem that has been home to the ISO since 1984, and the setting for transformative musical experiences for hundreds of thousands of people. “We are so grateful that Indianapolis supports a first-class orchestra as it does for the ISO, and we never take that for granted,” said James Johnson, Chief Executive Officer of the ISO. “The patrons who come to the ISO are looking for a first-class experience above all. They want to make sure they’re hearing great music in a great setting.”
Seating capacity

1,660+

Public events per year

200+

Patrons per year

175,000+

act one:
The challenge

Preserving a unique ambience

The ISO aims to provide a memorable and first-class experience to its patrons, and creating a safe and secure environment is key to that.

chairs
trying to move about

1,000 people

into the venue quickly and efficiently.

On busy days, with back-to-back sold-out performances, the ISO welcomes over 3,000 people. It’s not usual for as much as 60 percent of the audience to arrive in the last 20 minutes before a show begins – that’s about 1,000 people who need to enter safely in just a few minutes.

Delivering security that supports the unique experience of the Circle Theatre is challenging. Intrusive hardware is out: “We are delighted by the character of the building,” James notes. “We really don’t want to change a thing when it comes to the layout and design.”

The ISO used to rely on volunteer ushers to facilitate safety screenings with mags and wands, which caused slow moving and inefficient lines of guests. As David Armstrong, Vice President of Operations for the ISO observes, “We don’t want lines. We want folks to get in quickly and seamlessly, be safe, comfortable, relaxed and ready for the show.”

“We don’t want lines. We want folks to get in quickly and seamlessly, be safe, comfortable, relaxed and ready for the show.”
David Armstrong
Vice President of Operations, ISO

The ISO’s goals for its security screening:

Efficient

Move guests quickly into the theatre

Easy

Guests can just walk in

Attractive

Blend with the lobby experience

Unobtrusive

Minimal impact on the historical interior
act two:
the solution

Innovative technology from an experienced partner

After evaluating multiple options, the ISO chose STANLEY Security to implement the Evolv Express® touchless screening system.
“To have a partner in STANLEY Security that understands our needs, that really was the biggest thing.”

STANLEY Security provided a solution that meets the unique needs of the ISO. “To have a partner in STANLEY Security that understands our needs, that really was the biggest thing,” says David.

Evolv Express® is a touchless security screening system for venues of all kinds to help keep visitors safe from concealed weapons, pandemic health threats and intruders. Powered by the Evolv Cortex AI™ software platform, the system uses proprietary sensors and artificial intelligence (AI) to differentiate weapons from personal items.

Evolv Express® keeps high-volume entrances flowing by reliably detecting guns and other weapons as people walk through naturally without emptying their pockets, bags, backpacks or other belongings. The system can screen more than 3,600 people per hour – 10 times faster than metal detectors.

3600 people/hr screening capacity
3600 people/hr screening capacity
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act three:
the result

An enriched patron experience

Patrons of the ISO now enjoy peace of mind through enhanced security combined with an improved experience.

“This is a perfect solution for the ISO,” David notes. With Evolv Express® in place, the ISO easily has the screening capacity it needs to deal with the last-minute rush so typical of entertainment venue crowds.

The experience of entering the theatre has also been transformed, with nothing to detract from the anticipation and excitement of attending a live musical performance. “This is a community-based institution. We’re here to serve our community with great music and great experiences,” James says. “This is a system you simply walk through. You know it’s there, and you want people to know it’s a security system, but it is certainly not intrusive.”

“We love our partnership with STANLEY Security, because it allows us to provide that assurance to our audience.”

Ultimately, the partnership with STANLEY Security has been key to the ISO’s success with visitor screening and threat detection. Says James, “We love our partnership with STANLEY Security, because it allows us to provide that assurance to our audience that they don’t have to worry; that this is going to be a safe experience for them.”

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“The patrons who come to the ISO are looking for a first-class experience above all.”
James Johnson
Chief Executive Officer, ISO