STANLEY Security recently published its Industry Trends Report for 2022. The report compiles the key findings from a survey of leaders of organisations about the implementation and development of business security technology and services.
As well as finding out how the adoption of security solutions has developed to serve multiple touchpoints, the report also uncovers important challenges that organisations across the globe have had to face, including the COVID-19 pandemic and disruption to supply chains.
Importantly, it also discusses the ways in which modern technological developments and services are being utilised to help overcome these vital pain-points.
In this article, we’ll discuss five important takeaways from this report, which you can also read in full by following this link – download the Business Security Industry Trends 2022 Report here.
What were the key findings from the report?
“The reality is: The way we work and live has fundamentally changed. Organisations across the globe are facing tremendous headwinds – not the least of which are inflationary pressures, labour shortages, and a global pandemic that created a new reality we are all navigating. This new reality has placed health and safety squarely in the middle of all business priorities, leading to increased reliance on security providers to help organisations create safer, healthier, and more efficient environments.” – Matthew Kushner, Global President, STANLEY Security
In this article, we'll cover some of the key takeaways to help organisations plan and optimise their business security. Including:
- Business security is being used to help solve key business challenges
- Keeping health, safety, & security at the forefront for hybrid workforces
- Using AI, Machine Learning, & Advanced Analytics to optimise operations
- Automation to help drive efficiencies in operations and costs
- An 'always on' approach to security for greater visibility
Takeaway #1 – Business security is being used to help organisations solve key business challenges
More than three in four business leaders (78%) say their organisation has rapidly adopted new technology due to the pandemic. Enhanced IT infrastructure (63%), cybersecurity solutions (62%), and cloud security solutions (58%) have been chief among them.
Also, nearly two in three (65%) say they expect to hire a senior leader within the next 18 months to oversee these new technologies.
It’s not surprising to see that new priorities have emerged because of key business challenges related to events like the COVID-19 pandemic, disruption to supply chains, and issues around employee retention and acquisition.
Organisations are also asking, “How can I extract more value out of my existing investments?” We’ll zoom in on some of the key areas where organisations are being challenged in the coming sections.
Are you planning to implement or optimise security for your organisation? Read this helpful guide to get started - Where to Start with Business Security?
Takeaway #2 - Keeping health, safety, & security at the forefront is important for hybrid workforce models
One of the chief concerns of business leaders is the security of their organisation’s assets – their inventory, equipment, and facilities with 72% of businesses reporting this as their primary concern of hybrid approaches. 59% rank the health and safety of employees and customers as their top concern.
Business security played an important support role during lockdowns and will continue to be as the landscape develops for working patterns in the long-term. Cloud access control and fully managed security services are examples of solutions that provide the flexibility and scalability many organisations now require.
Find out how to choose the best solutions for managing your people with these helpful guides:
Takeaway #3 – Organisations are interested in using AI, Machine Learning, & Advanced Analytics to protect and optimise their operations
Of the technologies that organisations have not yet implemented, business leaders are most interested in adopting an integrated platform that combines various health, safety, and security hardware and software solutions seamlessly (46%).
Integrated analytics driven by artificial intelligence (AI) and machine learning are also a major consideration (45%).
The chief concern behind this shift appears to be optimising their operations for effectiveness and efficiency, according to 78% of survey respondents. This is an area where we’re only really beginning to scratch the surface of the capabilities of modern technological advances in business security.
An example of this in action could be AI-based monitoring that could anticipate when any maintenance is due or even detect faults. This could help to keep your security system online and prevent any unnecessary disruption to your operations.
Another example could be fully utilising the rich data that is gathered by CCTV Video Surveillance systems. Instead of being used to simply catch criminals, it could serve to provide key insights into the movement of people around your business – which could greatly benefit businesses in the retail sector for example.
Read more about tapping into the power of AI to help secure your business - Harness the Power of AI and IoT to Proactively Safeguard Your Assets
Takeaway #4 – Automation will help to drive efficiency in an era where organisations must do more with less
Organisations have had to adapt to increasingly limited resources – take the concept of the ‘great resignation’ as a prime example that is affecting businesses across the globe. Automation can provide a clear path to overcoming these challenges and achieving their goals.
We’ve already discussed how organisations can leverage machine learning to automate the maintenance of their business security systems, but there are opportunities for other applications too. Take for example visitor management systems that can enable a person to book a meeting and access a building, and for the person they’re meeting to be notified upon their arrival, all without the need for a physical on-site receptionist.
It’s important to note that automation isn’t so much about robots replacing human beings as it is about optimising the relationship between technology and the people who rely on it. That way your most vital resource, your people, can free up more capacity to focus on their key priorities.
Takeaway #5 – An ‘always-on’ approach to security for greater oversight and visibility
As businesses look for greater visibility into security operations, business security is being powered by solutions where systems and services are combined.
There was once a time when security could only be carried out by physical guards on-site, conducting surveillance by walking around the site or monitoring footage on screens. Of course, this can pose its own limitations, especially where resources are concerned as discussed above.
Monitored security services have become a core consideration for business security. Even with the advances in AI and machine learning that we previously mentioned, people remain at the heart of security operations. After all, somebody needs to respond to an alert when an alarm is triggered for example.
Partnering with a professional security monitoring provider enables organisations to outsource their security needs to an expert team that can be accountable for monitoring and even managing their security systems.
You can learn more about monitored security services, how they work, and the benefits in this helpful guide - How to Protect Your Business 24/7 with Monitored Security.
About the 2022 Industry Trends Report
The survey for the 2022 Industry Trends Report was conducted by STANLEY Security in 2021. In this survey, business leaders shared what technology is capturing their interest, where they see opportunities in the future, and how they’re using security solutions to protect their people, safeguard their assets, optimise their operations, and secure their networks.
200 business decision-makers in the US and UK across a range of verticals in mid-market and enterprise organisations took part.