Monitoring Systems

STANLEY Security provides 24-hour monitoring across North America through our network of ProtectionNet™ Customer Service Centers.

Intrusion Security System Monitoring

A security threat doesn’t always come from the outside. Employee theft affects morale and your bottom line. Often, just the presence of a state-of-the-art security system is enough to deter theft. When you trust your security system monitoring to STANLEY Security, you can be sure that any unauthorized access to your property can be swiftly identified and appropriately managed. From our four UL, ULC, and FM approved ProtectionNet™ Customer Service Centers located across the U.S. and Canada, our highly trained personnel can remotely monitor your property and follow a clear, pre-determined action plan to inform both you and the appropriate authorities any time your system sends a signal.

In addition to monitoring standard alarm signals, STANLEY Security can also offer verified alarm solutions. After we implement video verification or Sonitrol audio verification technology, our team can see or hear what’s happening throughout your facility and confirm that an intrusion is in progress when they receive a signal. This reduces false alarms and ensures a priority police response. In fact, our Sonitrol audio-verified alarms are so effective that many potential intruders are apprehended before entering into the facilities that our alarms protect.
Monitoring, By the Numbers

Monitoring, By the Numbers


Our remote monitoring centers are fully-staffed 24/7


We work 365 days of the year to protect your business


Our remote monitoring suite includes over 10 services

STANLEY team monitoring center
Alarm Monitoring Services

We Provide Remote Alarm Monitoring For:

  • Temperature and other condition sensors
  • Video surveillance equipment
  • Access control systems
  • Duress/panic alarms
  • Elevator telephones
  • Intrusion systems
  • And more

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Managed Access Control

eAccessManager is an advanced web-based STANLEY managed access control service that lets you focus on your business while we perform all of the tasks of administering your access control system. Whether it is a single location facility or multiple locations, STANLEY can manage all of your access control system requirements.

A cost-effective alternative to self-administered, software-based access control solutions, our STANLEY ProtectionNet™ Customer Service Center operators provide full maintenance, data entry, and administration of your access control system. We will provide management of your door lock schedules including holiday schedules, management of access cards and cardholder database, management of badge printing and cards, and assist with visitor entry. Customers can make changes by easily contacting STANLEY via email, phone, or fax.

female STANLEY employee monitoring center
STANLEY Security

eAccessManager Online Portal

This flexible solution gives you control and information when you want it, while allowing you to focus on your customers and business when needed.

eAccessManager provides:

  • Complete management of your access control needs by STANLEY’s Access Control Specialists
  • Management of your door lock schedules, including holiday schedules
  • Administration of your cardholder database, including Photo ID Badging
  • A secure web-based application, that eliminates the need for software
  • Online activity reports to keep you in the know
  • Integration with intrusion alarm databases for improved security and efficiency
  • 24-hour integrated Visitor Entry services

The Advantages of Our Remote Monitoring Suite

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Service Management Portal

Manage and respond to your security needs smarter, faster and from anywhere with HQ. Easily view the information you want, monitor location access and respond to notifications.

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Systems Service Assurance

Protect the integrity of your organization’s video pathway with STANLEY IntelAssure™, powered by Viakoo, which uses remote monitoring and intelligent automation.

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Video Verification

Reduce the risk of false alarms and the need for physical guards - saving you time and money - through our video verification services, which enables alarms to be remotely verified.

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Remote Access Services

Secure the remote opening of gates and/or doors around your facility through your access control system, response plan and a valid passcode. 

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Remote Guarding

Safeguard your assets and protect your people - whether they’re in or out of your building. Our remote guarding services deliver remote surveillance and response capabilities.

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Remote Tours

Our remote tours enable our live agents to connect to and monitor your video system, view live feeds and look for specific anomalies, and to take action based on your response plan.

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User Activated Monitoring

Activate service using a panic button, which triggers our live agents to respond to an alert, start a video session at your site and announce on-site that your property is being monitored.

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Remote Escort Monitoring

Request a virtual video chaperone when walking alone or in high-risk areas between points on a campus or within other protected areas.

A full suite of other Monitoring Options

In addition to intrusion alarm monitoring, video monitoring, and access control management, STANLEY also offers a full suite of other monitoring options, to help you protect your people, property, and assets.

Why STANLEY Security?

Experts in Remote Monitoring Solutions

A Full Remote Monitoring Suite

Our complete remote monitoring suite works to give you peace of mind so you can operate your business knowing that your people, property and assets are protected. We’ll meet the needs of your business with our scalable monitoring services, because we know that each organization has unique requirements when it comes to their security.

We’re Monitoring Around the Clock

Your business is your livelihood, so any security threat can also threaten your personal peace of mind. We understand that in order to make a security system most effective (for both security and your own comfort), 24/7 alarm monitoring is essential. Our monitoring centers are open around the clock, so that whenever a security threat occurs, our skilled professionals will be there.

A Team of Expert Professionals

STANLEY Security’s ProtectionNet™ Customer Service Centers employ skilled security experts and provide them with the reliable equipment needed to effectively monitor all types of security systems. Each monitoring center is up-to-date on industry standards and staffed with a bilingual team. Our commitment to quality is just one of the reasons why we’re trusted by industry leaders, Fortune 500 companies and more.


Get Started With Our Remote Monitoring Suite Today